Refund policy
- Standard Return Policy
We believe you will be estatic with the products, services and subscriptions you purchase from Leaf'd Garden Inc., DBA Live Seedlings Co. ("Live Seedlings Co.") because we’ve worked very hard to deliver the best plant varieties and products at the perfect time of the year, to make your Easiest Garden Ever. We understand, however, that sometimes a product, service or subscription may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product or service or canceling a subscription.
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note that products can be returned only in the country or region in which they were originally purchased. Live Seedlings Co. Cards and gift subscriptions are not eligible for return. The term “Products” does not include any seed, seedlings or plants. In the case of items returned with a gift receipt, Live Seedlings Co. will offer you an Live Seedlings Co. Gift Card.
For any seed, seedlings or plants, if you are not satisfied with what you receive at the time of delivery, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 5 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note that products can be returned only in the country or region in which they were originally purchased. Please remember that seed, seedlings and plants are living organisms, and should be treated as such, and should be planted as soon as possible upon receipt.
Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.